The Pathfinder - Modern Medicare

The Pathfinder

Micky Neelam Kachhap | 7 January, 2008 | 11:35 AM


Forging its own path, Indraprastha Apollo Hospital has emerged as the leader in healthcare delivery in North India by able deployment of technology and knowledge to the service of the capital city, notes Micky Neelam Kachhap

       

Ten years ago, Apollo Group came to Delhi and transformed the way healthcare was delivered in North India. It gave the region its first taste of sophisticated care, wrapped in flamboyant hospitality, setting a trend that was soon synonymous with quality and satisfaction.
Indraprastha Apollo Hospital (IAH), Delhi, was established to provide a complete range of latest diagnostic, medical and surgical facilities to the patients; fulfilling the need for a high-end tertiary care hospital in the capital city. Third, in the chain of super specialty tertiary care hospitals, IAH was set-up by the Apollo Hospitals Group in conjugation with the Government of New Delhi, in July 1996. Since then, key performance indicators of the hospitals have scaled new heights and today the hospital stands at the forefront of medical technology and expertise, becoming the fourth largest corporate hospital in the world. In its quest for excellence, the hospital became the first internationally accredited hospital in South Asia, to gain accreditation from the Joint Commission International (JCI), USA and in doing so IAH has raised standards for healthcare delivery in the country.
IAH registered 13 per cent increase in its total income for the last financial year and also showed an upward surge in its domestic as well as international patient volumes. The hospital is fully supportive of new opportunities like health insurance, telemedicine, corporate wellness programme and clinical trials.
The hospital is fairly involved in community welfare programmes and is poised to address the unmet demands for healthcare services in the region. The organisation is aware of the expectations mounted on it due to the raised standards of quality in the recent years and is committed to provide the best treatment to all its patients and is determined to achieve the goal that the hospital has set for itself.

The hospital design
With distinction, named one of Delhi’s best hospital by The Week magazine IAH, is a spacious and well designed hospital. It has 695 bed with the provision for expansion to 1,000 beds in future. 
The hospital also houses 100 bed multi-specialty ICU along with 12 OR and a 12 bed emergency unit. The Apollo Clinic at Vasant Kunj functions as an outdoor consultations and diagnostics facility and a center for laboratory investigation for IAH. Recently, a new 57 bed Apollo hospital has also been inaugurated at Noida.
The architecture of IAH is exceptional with huge atrium and domes giving the building a palatial look. Moreover, the interior of the hospital has been designed to emanate comfort to the patients. This would include the soothing wall colours, use of natural green and huge windows for maximum utilisation of natural light. What is more, training programmes for creating awareness about energy conservation and use of natural resources are conducted on a regular basis at the hospital.
There is enough parking space in the premises and navigation is not cumbersome. Beautiful gardens adore the building and provide solace to the eyes. The hospital also provides for various needs of the patients’ caretakers and relatives, like the huge waiting area, the food court, books and gift shop, telephone facilities, drinking water, clean toilet and a 24-hr pharmacy. All poised to increase the value of care provided by the hospital.

The amenities
The hospital boasts some of the best names in
the medical fraternity, which provokes enough trust for a patient to choose the hospital for treatment. It is also proud of its nursing team as well as technicians and non-technical staff. On the other hand, the management of the hospital derives its strength from the able managers and experienced

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